Frequently Asked Questions...

Are your Gel Polishes odor free?

Yes our Gel products are odour free, they are 100% Gel and are free from solvents which can give off a smell.


I have acrylic tips, can I use your products?

Yes, just remove your current polish , prepare the nail with Cleanse’it, then follow the steps for Gel Polish application.


I’m not sure how to apply all the products?

Your Ignyte Representative can show you step by step how to apply our different nail enhancements. We also provide Instruction Cards in our kits and you can find our video tutorials on our YouTube page


My Gel Polish is chipping/lifting, what have I done wrong?

Correct nail preparation is essential to long lasting wearability. If you find that chipping or lifting is occurring then several things may have happened. Was the gel polish applied to heavily (thick)?. When applying gel polish less is more. It is easier to add another coat than to be left with a streaky finish. Also, if a layer of polish is to thick the Cure’it lamp may not penetrate all the way through the layers therefore not curing properly. Correct nail preparation is essential, we provide instruction cards and video tutorials on You tube to help you


How long will my Gel Polish Manicure last

If you follow the steps we have listed on the instruction card as well as our YouTube Tutorials regarding correct nail preparation then it can last 2-3 weeks.

My Gel polish has left a streaky finish

This usually occurs when you have applied to much polish on your nail. If you haven’t cured your nail then remove some of the excess Gel Polish using the brush.

If you have already cured the nail/s then you can remove the tacky layer using Cleanse’it and using the softer side of the File’ It File lightly file out the streaks, wipe with Cleanse’it again and then apply a coat of colour. Once again less is more, it is easier to add a layer of Gel Polish than to try removing a layer to get an even finish.


My Gel polish has wrinkled.

It’s important to fully cure each nail in between each application to ensure a smooth final finish, if wrinkling in the polish has occurred then you haven’t cured your polish long enough. We suggest to cure each layer for 45 seconds using our Cure’It Lamp and make sure your nails are inside the lamp properly.


I have SNS on my nail and want to start using your products, how do I remove it from my nail bed?

If SNS has been applied by a professional, it is recommended that it is removed by a ‘qualified’ professional.


My Gel polish is thicker than nail polish is it supposed to be like that?

Yes, our Gel Polish is a thicker viscosity. It’s self leveling properties make for a smooth finish. If the Gel Polish has been sitting for a while, give it a shake as pigment may have settled to the bottom.  When applying your polish please ensure your bottle/s is not near your Cure’It Lamp. The LED light will cause the gel cure. We also recommend storing your polish in a dark place as the UV in normal day light can thicken your polish.

I’m having trouble removing my gel polish

Using the course side of the File’it File, gently buff the surface to break the seal and remove all the surface shine this allows Soak’it to penetrate all the layers so it can be removed. Make sure your cotton ball is soaked in Soak’it.  Ensure the foil wrapped around the finger is air tight so Soak’it does not evaporate. After the 10-15 mins of soaking remove the foil from 1 finger only and then remove the gel polish. Removing all the foil from all fingers will cause the Soak’it solution to evaporate and you will have to soak again.

My natural nails are weak and break, what should I use?

Build it and our Overlay Powders, ask you Representative or contact us to find your local Representative for more information. Gel Polish can also be used over the above.


I used the “Build it” on my nail to strengthen it and it feels like it is still tacky after I cured it, what did I do wrong?

Nothing, this sticky layer also known as an inhibition layer is a layer of uncured gel, this must be removed. Using our wipes and Cleanse’It, wipe of the nail to remove this.

I used the Overlay Powder on my nails and the finish is uneven

Like all our products its important to use thin coats.  Thick application can lead to product on the skin/cuticles which can lead to lifting.  You can work on 1 finger at a time, ‘Snap curing’ for approx. 10 seconds in the Cure’It Lamp, this keeps it in place while you work on the other nails. After complete application of the Overlay powders make sure you use your file to even out any uneven surfaces.


Can I use another brands top coat?

We do not recommend this as our products have been designed to work together ensuring perfect application each time. Using another brands products with Ignyte may cause service breakdown.


Can I use my own LED lamp?

We do not recommend this as our products have been designed to work together ensuring perfect application each time. Using another brands products with Ignyte may cause service breakdown.


I want to learn more about nails, do you recommend any nail schools or educators?

Yes, VIVid Nails Academy has a range of Beginners Courses to choose from. VIVid Nails Academy also has a special deal for our Representatives – 50% Off our Gel Manicure Online Course.


Will you be releasing more Gel Colours?

We are always looking for the newest and hottest colours on the market. To keep up to date with our releases, follow us on Facebook, Instagram, Twitter & YouTube.


One of the features of the Gel polish is that its 5 Free, what does that mean?

Our Gel products free of the 5 serious toxins found in nail polish. Our Gel polishes are free from:

Formaldhyde, Formaldahyde Resins, Camphor, Dibutyl Phthalate DBP and Toulene.


Soy Esters is listed in the ingredients of our “Soak it” polish remover, what are Soy Esters?

Soy Ester is a natural multipurpose solvent made from soy bean. It is more environmentally friendly and has safety advantages over petroleum solvents.

Where is Ignyte Cosmetics made?

Most of our products are produced by a Chemist we work closely with based in Queensland, Australia. Together we work on new product development - what product we want to produce, what we want it to achieve and what are the best ingredients to use to achieve the best & safest outcome. Our Polish'it range is developed onsite in Melbourne using the raw materials put together by our Chemist.


Can you tell me about your Gel Polish products and their ingredients?

100% Gel, Vegan – does not contain animal by products, Cruelty Free, 5 Free – Toluene, Formaldehyde, Dibutyl Phthalate, TSF Resin and Camphor, Australian Made, Non-Toxic, Odourless, Long lasting (2-3 weeks), Solvent Free, Cures in 45 seconds in an LED Lamp, Gluten Free, Eco Friendly

Contains: Proprietary Urethane Acrylate Blend, Phenylbis (2,4,6 trimethylbenzoyl) phosphine oxide, 2 - Isopropylthioxanthone


Can you tell me about your Polish'it products and their ingredients?

Long lasting, Cruelty Free and made in Australia! Contains Butyl Acetate, Ethyl Acetate, Nitrocellulose, Acetyl Tributyl Citroe, Copolyners, Isopropyl Alcohol, Stearalkonium Hectorite, Citric Acid.


Can you tell me about your Soften'it product and it's ingredients?

Soften it’ was formulated to gently exfoliate and soften the cuticle area of the nail to provide a clean nail surface and healthy looking surrounding skin, It Contains: Water, Lanolin, Sod Laureth Sulphate, Cocamide DEA, Isopropyl Alcohol, Glycol Stearate, Sodium Chloride, PEG-75 Lanolin, Fragrance, Citric Acid, Sodium Hydroxide, Methylchloroisothiazolinone, Methylisothiazolinone


Can you tell me about your Oil'it product and it's ingredients?

Oil'it is designed to rehydrate the nail and surrounding skin. It Contains: Grapeseed Oil, Avocado Oil, Vitamin E, Fragrance


Can you tell me about your Soak'it product and it's ingredients?

Soak'it was specially formulated with Soy Esters to create a more gentle soak off solution for enhancements.

It Contains: Acetone, Soy Esters


Can you tell me about your Cleanse'it product and it's ingredients?

Our Cleanse’it solution has been specially developed to cleanse and sanitise the natural nail plate in preparation for any enhancement. Our Cleanse‘it is also formulated with an ingredient that will assist in sanitising the nail surface. It contains Isopropanol.


Can you tell me about your Build'it product and it's ingredients?

Build’it Gel is a special formula used to add a layer over the nail which will protect and strengthen the natural nail. This clear Gel will also smooth out any imperfections on the nail surface. It contains : Urethane acrylate, HPMA, HEMA, 2-Propenoic acid, 2-methyl-, 2-hydroxyethyl ester,reaction products with phosphorus oxide, Dipentaerythritol Hexaacrylate, EthoxylatedPolypropylene Glycol Dimethacrylate, Trimethylolpropane Trimethacrylate, HEMA Acetoacetate, Trimethylolpropane Triacrylate, Hydroxycyclohexyl Phenyl Ketone, Pentaerythrityl Tetramercaptopropionate, Ethyl Trimethylbenzoyl Phenylphosphinate, Tripropylene Glycol Diacrylate,Polyester-3, Aqua (Water), Hydrolyzed Keratin, BHT, Triphenyl Phosphite, p-Hydroxyanisole

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